Prosthetic-orthopedic center “Rehabilitation” guarantees observance of the all the requirements of effective Law of Ukraine “On protection of consumers rights” in case of defects in orthopedic devices.
From the moment the ready device is handed over to a Customer the prosthetic-orthopedic center “Rehabilitation” guarantees the appropriate device exploitation during the term specified in order.
Prosthetic-orthopedic center “Rehabilitation” declines all responsibility for warranty obligations in case of:
- external mechanical defects of device or its components due to Customer fault;
- physiological stump changes;
- anatomical stump changes due to disease or surgery;
- unauthorized interference in device tuning and regulation system;
- cuts, rips, dirtying (of cosmetic cover (glove) for prosthetic devices of arm and hand).
While changing of components or device reparation within the warranty term, the warranty term shall not change. After expiration of the warranty the device repair and changing of the components shall be carried out at the expense of the Customer.